Good to know
Frequently asked questions.
Is your glassware dishwasher-safe?
Yes — our clear-glass drinkware, carafes and storage jars are dishwasher-safe. Hand-wash decanters, glass lids and bamboo lids. More on Materials & Care.
Is the maker's mark really on every piece?
Yes — our maker's mark is etched tone-on-tone into every piece of glass, small and subtle. See it up close on any product page.
Which size, set or style should I choose?
See our Sizes & Options guide for tumblers, sets, jars, vases and the build-your-own kit.
What kind of glass do you use?
Lead-free clear glass throughout, with borosilicate for double-wall mugs and espresso glasses. Details are on Materials & Care.
Do you ship to my area?
We ship across the United States, typically arriving in 3–5 business days. Free shipping over $75, and every order is packed carefully.
What's your return policy?
A 30-day happiness guarantee — if something arrives damaged or isn't right, we'll make it right. See Returns.